Last updated: September 2026
This Privacy Policy explains what personal data Ebang Mobility collects, why, and how it is handled when you use flexirent.up.railway.app as a client, partner, or visitor.
Account details you provide directly: name, username, email, phone number, and physical address. At booking time, we additionally collect your ID/passport number, nationality, and driving licence number, as required to generate a valid rental contract. Partner accounts additionally provide company name, TIN or national ID number, and a supporting document (business registration or ID scan) reviewed manually before validation. If you sign in with Google or Facebook, we receive your name and email address from that provider — nothing else. Payment references (transaction status, USSD code, amount) are recorded for each Mobile Money payment; Ebang Mobility never receives or stores your Mobile Money PIN or full account credentials.
To create and manage your account and reservations, generate rental contracts, record and confirm payments, calculate commission/payout splits with partners, and send booking, payment, and account notifications by email. Partner documents are used solely to verify eligibility to list vehicles on the platform.
Reservation details (your name, contact details, and rental dates) are shared with the vehicle's partner as needed to fulfil a booking, and with Ebang Mobility staff for support and dispute handling. Email is sent through a third-party transactional email provider (Brevo) solely to deliver our own notifications — it is not used for marketing by that provider. We do not sell personal data to third parties, and we do not share it beyond what is described here except where required by Rwandan law.
Account and reservation data is kept for as long as your account is active and for a reasonable period afterward to meet contractual, accounting, and dispute-resolution needs. Partner supporting documents are retained for the duration of the partnership and as required for compliance.
Ebang Mobility uses only the session cookie required to keep you signed in and a CSRF token to protect forms from cross-site attacks — no advertising or third-party tracking cookies are set.
You can review and update most of your account details from your profile page at any time. To request a copy of your data, a correction, or deletion of your account, contact Ebang Mobility at contact@ebangmobility.com. Deleting an account with an active or disputed reservation may be delayed until that reservation is resolved.
We may update this policy as the platform evolves. The "Last updated" date above reflects the most recent revision; material changes will be communicated by email or an on-site notice.